What is the lead time for orders?
The lead time for orders varies depending on the product and order quantity. Typically, it takes about 3-5 weeks for production. And delivery by sea takes 3-4 weeks whereas delivery by plane takes 1-2 weeks. These options will differ in pricing depending on your demands. Our team will provide an estimated delivery time when you place your order.
Can I get a sample before placing a bulk order?
Yes, we offer samples of our products. Depends on availability of the products, we can send you samples for free or with a small charge if we need to customize it. Contact our sales team to request a sample and discuss your specific needs.
Do you have minimum order amount?
Yes. The minimum order amount is $2,000.
Do you cover shipping costs?
Yes, if you're a US client and the order total amount exceeds $3000, we will provide free shipping. Otherwise, shipping costs and delivery times will vary depending on your location.
Do you offer any warranties on your products?
We offer warranties on selected products(Fishing rods). Please check the product details or contact our customer service team for more information on the warranty terms for specific items.
Can I customize my order?
Yes, we offer customization options for our products. You can send us samples, and our team can create products 1:1 from your samples. We also offer custom packaging design to help you brand your products.